Policies
Non-Discrimination Policy
Self Centered Body & Wellness is committed to providing a welcoming and inclusive environment for all clients, employees, and guests. We strive to create a safe space where everyone feels respected, valued, and supported.
Purpose This policy aims to ensure equal treatment and opportunities for all individuals, regardless of:
1. Race: Color, ethnicity, national origin, or ancestry
2. Gender: Sex, gender identity, expression, or sexual orientation
3. Age: 18 years or older 4. Religion: Creed, faith, or spiritual practices
5. Disability: Physical, sensory, cognitive, or mental disabilities
6. Health Status: Medical conditions, pregnancy, or childbirth
7. Marital Status: Single, married, partnered, or separated
8. Veteran Status: Military service or affiliation
Policy Statement
Self Centered Body & Wellness prohibits discrimination, harassment, or retaliation against any individual based on the aforementioned characteristics.
This policy applies to:
1. Client services and treatment
2. Employment practices (hiring, promotion, termination)
3. Business partnerships and collaborations
4. Marketing and advertising efforts Commitment
We commit to:
1. Providing accessible facilities and services
2. Training staff on diversity, equity, and inclusion
3. Ensuring equal opportunities and treatment
4. Responding promptly to discrimination concerns
Reporting Incidents If you experience or witness discrimination, please report it to:
DaShavone Holmes
Owner
910-390-0107
North Carolina Board of Massage & Bodywork Therapy
Cancellations
If for any reason you have to cancel or reschedule, please call us at least 24 hours before your appointment: 910-390-0107
We do not yet have a system for canceling or rescheduling an appointment online. You must call the office.
A cancellation or rescheduling less than 24 hours before your appointment may result in one of the following charges to your credit card or gift certificate:
- 1/2 price of the massage if 1 hour
- $60 for the 2-hour massage
Due to high demand, cancellations in December, February, and May are charged the full price of the session. These are considered holiday months and scheduling is very tight.
No-Show
If a client cannot come in and does not contact us before the scheduled time, they will be charged the full amount for the service.
3 no call, no shows can result in termination of client.
Gift Certificates
Federal Gift Card Laws
All gift certificates and gift cards expire 2 years from the date of purchase. We allow a 7 day grace period from the day of the expiration.
Inactivity Fee
All gift certificates that are inactive will be charged a inactivity fee of $10 per year of inactivity
Promotional Gift Certificates
All gift certificates/ gift cards that are obtained free by a promotion, a give away or raffle expire within 6 months. No exceptions. All giveaways expire 6 months from date of receiving.
Minors and Massage
According to North Carolina law, all minors under the age of 16 must be accompanied by a parent or legal guardian in the massage room. All minors 16 to 18 must have parental consent. The parent or legal guardian of both minors would have to come in a head of time with a valid ID and to fill out paper work.